Your privacy

Simee Electric Sales & Service (TI) Sdn. Bhd. (Company No. 202501059873 / 1661279-T), No. 23, Lorong Merbok 4, Jalan Sultan Abdullah, Taman Merbok, 36000 Teluk Intan, Perak, Malaysia. We are responsible for the personal data described in this notice.

We only collect what we need to serve you:

• Your name, phone number and email address.
• Delivery and installation addresses, and details about your site.
• Order, invoice, payment and warranty records.
• Instalment application details, when you apply through us.
• Messages you send us by WhatsApp, phone, email or our website forms.
• Basic website usage data collected through cookies.

We use your personal data to:

• Process your orders, payments and refunds.
• Arrange delivery, installation, repairs and warranty claims.
• Submit instalment applications on your behalf.
• Answer your questions and keep you updated on your order.
• Send you promotions, only if you agree to receive them.
• Meet our legal, tax and accounting obligations.

We share your personal data only when needed for the purposes above:

• Our delivery and installation teams and partners.
• Brand owners and their service centres, for warranty claims.
• Payment providers that process your payment. We do not store your full card details.
• AEON Credit or Atome, when you apply for an instalment plan.
• Government authorities, when the law requires it.

We do not sell your personal data.

Our website uses cookies to keep your cart, remember your language and understand how the site is used. You can block cookies in your browser settings, but some parts of the site may not work properly.

We keep your personal data only as long as needed for the purposes above, or as long as the law requires — for example, for tax and accounting records.

We take reasonable steps to protect your personal data from loss, misuse and unauthorised access. Only staff who need your data to serve you can access it.

You may ask to access or correct your personal data, or tell us to stop sending you promotions at any time. Email us at sales@simee.my and we will reply within the time allowed by law.

We may update this notice from time to time. The latest version is always on this page. If there is any difference between the English, Malay and Chinese versions, the English version applies.